Privacy policy

To process your purchases and deliveries, we collect the following personal data:
Name
Address
Telephone number
Email address
Details of the products ordered

In addition to the information you provide directly to us, or that we collect in connection with your purchases, we may also collect personal data from third parties. This is limited to address information from public registers, which we use to ensure that we have the correct address details.

We may share your personal data with the following data processors:
Transport and logistics providers (companies responsible for delivering your order)
Payment service providers (card payment processors, banks and other payment providers)
IT service providers (companies responsible for the operation, cookies and technical support of our IT systems)
AI service providers (companies that help us streamline internal processes, such as order management)

When your personal data is shared, it is only used for purposes that are compatible with the purposes for which the information was originally collected. We never sell your personal data to third parties.

To offer you Klarna's payment methods, we may share your personal data, including contact details and order information, with Klarna at checkout. This enables Klarna to assess whether you are eligible for its payment methods and to tailor the available options to you. Any personal data shared with Klarna is processed in accordance with Klarna's own privacy policy.

Cookies

We use cookies on our website. Below, we describe the types of cookies we use and how they work. Cookies help us, for example, to recognise the device you use when you return to our website, provide certain essential functions and support our marketing activities. If you consent to the collection of data through cookies, Google may also have access to some of this data. 

Functionality

These cookies help us remember the choices you make, such as your username and language preferences.

Performance

These cookies analyse how visitors use our website and monitor its performance. This helps us identify and resolve any potential issues. For example, we may use performance cookies to keep track of which pages are most popular or how long it takes for a page to load.

Operation & Optimisation

These cookies help ensure that our website functions as intended. They also provide us with information that allows us to test new ideas and improve the website.

Security

These cookies help improve security by allowing us to prevent, detect and manage potentially harmful activity on our website.

Marketing

These cookies help us make our communication with you more relevant and improve your experience. We may do this by collecting information about how you use our website. These cookies are often placed by third parties to manage advertising performance, display advertisements and/or build user profiles to determine which advertisements are shown to you elsewhere.

Your Rights

You have, among other things, the right to request access to your personal data and to request that we delete it. Please contact us at hello@terrastudios.com if you would like to request access to, correction or deletion of your personal data, or to restrict how we use your personal data.