Care instructions

Below you can read about maintenance, our care advice, and get information about the installation of your tiles and terrazzo.

Wall tiles

Our tiles are suitable for installation on walls in interior spaces.

The technical properties of the products may vary between different collections. Please refer to the respective product page for information.

Plan your layout, tile pattern, placement, and grout color. Careful planning contributes to a well-thought-out end result and minimizes waste and unnecessary cuts.

Inspect the tiles for any deformations that would make them unsuitable for installation. We do not accept complaints after installation.

When cutting tiles, we recommend using a wet saw with a diamond blade for a precise cut. Ensure that the tiles are completely dry before laying them. For advice regarding your specific material, consult a qualified tile setter.

Install according to industry standards for wall tiles.

We recommend improved, flexible cement-based adhesive for all our tile collections. This is particularly important for our handmade tiles. Fast-setting adhesive should be avoided. The choice of classification should be made in consultation with the tiler, based on the substrate, format, and specific project conditions.

Once the adhesive has cured, clean the surface by removing any dirt with a cloth and then wash with a pH-neutral cleaner. Rinse thoroughly with clean water and allow the surface to dry.

We recommend an unsanded, cement-based grout with a normal setting time. A minimal joint width of approximately 1–4 mm is usually suitable, but should be adjusted according to the tile format and project. Rectified tiles can have a narrower joint (1-2 mm), while tiles with a rounded edge may require a wider joint (at least 4 mm) to even out any variations.

Once the tiles are grouted, clean the surface thoroughly with water and a damp grout sponge to remove any grout residue.

Crackle-glazed tiles should be sealed both before and after grouting. Our other tiles do not require any sealing treatment.

Tiles are a durable and easy-to-maintain material.

Weekly cleaning is done by wiping with a microfiber cloth or similar. If desired, a pH-neutral cleaning agent can be used during wet wiping.

Dust is most easily removed by dry mopping.

Do not use strong alkaline or acid-based cleaning products without checking that the surface can withstand them. First, test the product on a small, inconspicuous area, and feel free to consult us if you are unsure.

Craquelé is the appearance of fine cracks in the glaze of some of our tiles. The size and pattern of the cracks vary from tile to tile.

If these cracks come into contact with staining substances, they can easily become discolored. We therefore recommend sealing the tiles both before and after grouting.

We recommend avoiding grout in contrasting colors, as pigments can penetrate the glaze cracks if the surface has not been treated correctly.

Tiles with a crackle glaze should not be used on countertops or other surfaces subject to heavy wear. Some are not suitable for installation in wet areas.

It is also important to immediately remove any grout residue from the surface.

Zellige tiles

Our zellige tiles are suitable for most interior and exterior spaces.

The tiles can be used on both walls and floors in, for example, bathrooms and kitchens, as well as in environments such as spas, pool areas, and fountains.

Plan your layout, tile pattern, placement, and grout color. Careful planning contributes to a well-thought-out end result and minimizes waste and unnecessary cuts.

Inspect the tiles for any deformations that would make them unsuitable for installation. We do not accept complaints after installation.

When cutting tiles, we recommend using a wet saw with a diamond blade for a precise cut. Ensure that the tiles are completely dry before laying them. For advice regarding your specific material, consult a qualified tile setter.

Install according to industry standards for tiles and zellige tiles.

We recommend improved, flexible cement-based adhesive for all our tile collections. This is particularly important for our handmade tiles. Fast-setting adhesive should be avoided. The choice of classification should be made in consultation with the tiler based on the substrate, format, and the specific conditions of the project.

Once the adhesive has cured, clean the surface by removing any dirt with a cloth and then wash with a pH-neutral cleaner. Rinse thoroughly with clean water and allow the surface to dry.

We recommend an unsanded, cement-based grout with a normal curing time. Please choose a grout color that harmonizes with the tile's shade. A minimal joint width of approximately 2–4 mm is usually suitable, but should be adapted to the tile format and project. Avoid strongly contrasting grout colors.

Once the tiles are grouted, thoroughly clean the surface with water and a damp grout sponge to remove any grout residue.

In addition to the construction cleaning described above, our zellige tiles do not require any sealing treatment.

Zellige tiles are a durable and easy-to-maintain material.

Weekly cleaning is done by wiping with a microfiber cloth or similar. If desired, a pH-neutral cleaning agent can be used during wet wiping.

Dust is most easily removed by dry mopping.

Do not use strong alkaline or acid-based cleaning products without checking that the surface can withstand them. First, test the product on a small, inconspicuous area, and feel free to consult us if you are unsure.

Porcelain tiles

Porcelain tiles can be used on floors and walls, in interior projects and often exterior environments.

The technical properties of the products may vary between different collections. Please refer to the respective product page for information.

Plan your layout, tile pattern, placement, and grout color. Careful planning contributes to a well-thought-out end result and minimizes waste and unnecessary cuts.

Inspect the tiles for any deformations that would make them unsuitable for installation. We do not accept complaints after installation.

When cutting tiles, we recommend using a wet saw with a diamond blade for a precise cut. Ensure that the tiles are completely dry before laying them. For advice regarding your specific material, consult a qualified tile setter.

Install according to industry standards for porcelain tiles.

We recommend an improved, flexible cement-based adhesive. The choice of classification should be made in consultation with the tiler, based on the substrate, format, and the specific conditions of the project.

Once the adhesive has cured, clean the surface by removing any dirt with a cloth and then wash with a pH-neutral cleaner. Rinse thoroughly with clean water and allow the surface to dry.

We recommend a flexible, high-quality, cement-based grout, suitable for the material. The choice should be adapted to the joint width and area of use.

Preferably choose a grout color that harmonizes with the tile's shade. A minimum joint width of approximately 4–6 mm is usually appropriate, but should be adapted to the tile format and project.

Once the tiles have been installed and grouted, clean the surface with water and a damp grout sponge to remove any grout residue.

Porcelain tiles are a durable and easy-to-maintain material.

Weekly cleaning is done by dry mopping to remove dust and other particles. To remove dirt stuck to the tile surface, you can wet wipe the surface with a microfiber cloth or mop and warm water. If desired, you can use a pH-neutral cleaning agent when wet wiping.

Terrazzo

Terrazzo can be used on floors and walls, in interior projects and often exterior environments.

The technical properties of the products may vary between different collections. Please refer to the respective product page for information.

Plan your layout, terrazzo tile pattern, placement, and grout color. Careful planning contributes to a well-thought-out end result and minimizes waste and unnecessary cuts.

Inspect the terrazzo tiles for any deformations that would make them unsuitable for installation. We do not accept complaints after installation.

When cutting terrazzo tiles, we recommend using a wet saw with a diamond blade for a precise cut. Ensure that the tiles are completely dry before laying them. For advice regarding your specific material, consult a qualified tile setter.

Install according to industry standards for terrazzo.

We recommend an improved, flexible cement-based adhesive. The choice of classification should be made in consultation with the tiler, based on the substrate, format, and the specific conditions of the project.

Once the adhesive has cured, clean the surface by removing any dirt with a cloth and then wash with a pH-neutral cleaner. Rinse thoroughly with clean water and allow the surface to dry.

We recommend a flexible, high-quality, cement-based grout, suitable for the material. The choice should be adapted to the joint width and area of use.

Preferably choose a grout color that harmonizes with the tile's shade. A minimum joint width of approximately 4–6 mm is usually appropriate, but should be adapted to the tile format and project. Avoid strongly contrasting grout colours.

Once the tiles have been installed and grouted, clean the surface with water and a damp grout sponge to remove any grout residue.

We recommend sealing terrazzo collection 001 with Fila MP90 Eco Plus, both before and after grouting, to facilitate cleaning and provide better stain protection.

Terrazzo is a durable and easy-to-maintain material.

Weekly cleaning is done by dry mopping to remove dust and other particles. To remove dirt stuck to the tile surface, you can wet wipe the surface with a microfiber cloth or mop and warm water. If desired, you can use a pH-neutral cleaning agent when wet wiping.

Avoid strongly alkaline or acid-based cleaning products, as these can damage both the terrazzo and the joints.

Terrazzo is sensitive to acids, which can cause superficial marks or discolouration. Acids are found in, for example, acidic detergents, vinegar, carbonated drinks and coffee.

Colored liquids and oils can also penetrate the tiles and leave stains. Spills should therefore be wiped up immediately to protect the surface.